Best Casinos 2019
- 2 Aug 2019
- Judith
- 0
When youâre looking to play a slot, you first need to find the right casino. This can sometimes be a bit of a problem, especially if you donât know what to look for. Well, you donât have to worry any longer, Return to Player is here to show you everything you need to consider when looking for the best casinos online, plus a few suggestions of our own.
Casino Essentials
Customer Service
Letâs be honest, itâs a pain having to call customer service. To start, it means that youâre having issues with the product in question and if you add an automated response or unhelpful representative to the mix, it can be even worse. The thing is, in the world of online gaming, a good customer support service is essential and should be near the top of your list when looking for casinos. This is because the nature of slots is volatile and, if things go wrong, it can have a serious impact on your life.
Imagine if youâve just landed a big win in a game, but it doesnât payout properly. If the support isnât there itâs going to be a nightmare trying to sort it out. This is without mentioning worse predicaments, such as if you feel at risk of a gambling issue. These things cannot wait and need to be handled by somebody who is responsive to your problems and able to deal with them swiftly and effectively. We hope you never find yourself in that situation, but you need to make sure youâre covered in the worst-case scenario.
So, what makes customer service good? First off, have a look at their contact hours, the best offer free 24/7 phone lines so you can explain everything you need to whenever it comes up. Failing that, a live chat option is an essential alternative when you canât make a call. Itâs also the quickest way to get a response, as you can ask your query directly from the site. Finally, check if the casino has a support email you can get in touch with, it might be slower than the other two, but itâs a good option for general questions or as a last resort.
One brand that has great customer service is Bucky Bingo. Hosting a mixture of slots and table games, this site has garnered a large player base through its constant user engagement, the friendly tone theyâve fostered and promotion of the social aspects. This is one brand that has nailed its customer interaction, but itâs not just limited to support, their chatrooms are a great place to socialise with fellow players too.
FAQ and Useful Info
Building on that last point, ease of access to vital information is key to any customerâs satisfaction. You need to know every little detail about the brand youâre playing with because youâre the one investing the time and money.
While customer service is great for answering queries, itâs a lot of effort to go to just to find out something as simple as wagering requirements. However, if a site has a marked FAQ section with understandable explanations of the basics, this can go a long way. So, should you have a few questions about a certain brand, this is a good way to find the answers and get an impression of how professional they are.
The Game Library
At the end of the day, you log onto an online casino to play games. The user interface, website and customer support can all be great, but if there isnât a wide selection of entertaining slots, then you wonât want to spend your time with that provider.
Thatâs why itâs a good idea to check a casino’s list of games before you sign up.
If you can see them all on one page, thatâs a bad sign. Ideally, you want somewhere that has clearly defined sub-categories, with a healthy number of titles in each. If a brand offers slots, table games and live dealer options, then youâve got a lot of scope to play around with.
Another thing to look out for is the quality of the games on offer and the developers of these games. If they have a fair few games from the big names like NetEnt, Microgaming or Playtech, then this is a sign theyâre able to host the best in the business and will continue to do so in the future. Similarly, check for popular slots like Cleopatra or Rainbow Riches; if they lack those kinds of titles, the selection might not be best.
If youâre looking for a casino with a massive library of games, then Kerching might just be the thing youâre looking for. Theyâve got a whole host of incredible slots, from smash hits like Cleopatra to new heavy hitters like Pixies of the Forest 2. Theyâre constantly adding to this as well, so expect a steady stream of awesome new titles.
The Look and Feel
The vast majority of players will use one specific brand as their main online casino and this will likely be the case for you. If it is, youâre going to be spending the majority of your time on the actual casino site rather than playing the slot. It might not seem important, but the aesthetic and approachability of a site are vital in keeping the user engaged. A bland, boring layout thatâs difficult to navigate will put a dampener on the whole slot experience. What you want is a clean display where everything is neatly organised and easy to access. This wonât just make using the site easier, your time there will be more enjoyable too.
One example of an exceptionally designed online casino is Temple Slots. Somewhat a new kid on the block, the presentation here is top quality, with a visual style thatâs influenced by tomb raiding works of fiction like Indiana Jones. The games are divided into different sections and finding what you want is as easy as can be. As far as online casinos go, they donât look much better than this.
Let Return To Player Help!
We hope the information above has helped, but if not, there is lots more advice and guidance on Return To Player. Whether itâs another casino-based dilemma, confused about a certain slot mechanic or simply looking for your new favourite game, weâve got tons of material to help you make the most of your online gaming.
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